REFUND POLICY

We want you to love your SoftyKids blanket. If for any reason you're not completely happy with your purchase, we've got you covered.

30-Day Money-Back Guarantee
You have 30 days from the date you receive your order to request a return. No hoops to jump through, no lengthy explanations needed. To be eligible, your item must be unused and in the same condition you received it.

How to Start a Return
Email us at info@softykids.com with your order number and we'll take care of the rest. Simple as that.

Refunds
Once we receive your return, we'll process your refund within 3–5 business days back to your original payment method.

Damaged or Wrong Items
If your order arrived damaged or you received the wrong item, contact us immediately at info@softykids.com — we'll make it right, no return shipping required.